Media Woes

Question: I checked out your pronunciation guide. I don't know if it's my computer or another issue, but the audio files just say "Invalid Source" to me. Any advice?

Hummm. Are you running the new Internet Explorer, by any chance? I'm seeing some people complaining of that error popping up in IE11 as I poke around a web search, but it seems to be working fine for folks in Chrome/Firefox. It's a very simple HTML code, using the <source> tag. The files are in .WAV format, so they should be readable to any browser.

For the sake of investigation, I just went and tried pulling the pronunciation page on the last three versions of IE, just to see what it would do. IE9 refused to display the files at all, just leaving the space blank as if there were no audio player in the code, IE10 worked fine, and IE11 threw me the same "Invalid Source" error you're getting. Ah, the magic of Microsoft.

It may be an error with our host server not conforming to the correct MIME type (which unfortunately I can't control) or a problem with a setting somewhere in IE, but since your guess is as good as mine, I'm not sure I've got a great fix for you - sorry! I'd suggest trying it in a different browser - I know the most recent versions of Chrome and Firefox work, and would guess that Safari and Opera are probably similarly compatible.

If all else fails, all the pronunciation files are in the /pronunciation folder on our server, so you can always go there and listen to them individually. It's more of a pain in the butt, I know, but at least it works!